Returns Policy

Providing you with Sales, Services and Repairs for your New or Used Vehicle…

Last Updated On 13th May 2025
Effective Date: 13th May 2025

At JS Auto Services we are confident in the quality of all our used vehicles due to our thorough preparation process.

However, if you were to decide that a vehicle isn’t for you, there’s just a few things we ask:

  • You haven’t done more than 100 miles within the first 7 days – a charge of 50p per mile will occur thereafter.
  • You return the car to the showroom at your own expense.
  • You fulfil all of your legal responsibilities as the owner of the vehicle, this includes taxes, insurance and any fines incurred whilst driving the car.
  • You keep the car in the same condition as it was when you picked it up.
  • You return the vehicle with the correct V5C logbook, all keys, books (such as manuals and service books) and accessories that were supplied (including floor mats).
  • If you believe there is a fault with the car, the vehicle needs to have undertaken an independent inspection prior to its return – no refunds will be offered as a result of general wear and tear.
  • You notify us within 7 days of collecting or taking delivery of the vehicle
  • The vehicle will be subject to an inspection on its return and there will be a charge for any new damage caused whilst the vehicle was in your care.
  • No refund will be issued if the car has been modified, heavily damaged or had work completed by another garage.
  • All refunds will be processed within 7 days of the vehicle returned.